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Overview

We at bd CREATIVE STUDIO thank you for taking the time to read and review our legal. Following we write the terms and conditions guide our interaction with the world, whether individuals, companies, or authorities. Preaches for our legal could lead to severe consequences that could reach up to lawsuits. We maintain the right to update our legal terms and conditions according to the latest organizational changes and moves, we recommend visit periodically for updates to the latest versions. Also You can check our code of conduct where we share the rules that govern our business operation and the interaction with the world.

 

See our code of conduct 

Privacy policy

Overview

At bd CREATIVE STUDIO, we respect the trust that our clients placed in us while using our website, digital products, apps, tools, and other services we may provide both online and offline. We bespoke our privacy policy to guide you to understand all aspects related to what information we collect, why we collect it, and what we do with it. We encourage you to read the document carefully and comprehensively. By any case you don’t understand one or more of the terms mentioned, you can find its full description in the glossary terms section. Kindly take the time to read our privacy policy, and if you have any questions, please contact us directly.

 

Information we collect

The information and personal data we collect is to provide you better-customized services. We use this information to know your needs better and shape our products accordingly. It also helps us initiate more meaningful conversations during your website visit. We collect information in two different ways:

Information you give to us:

The information you provide us depends on the service you request and what you choose to provide. The types of information we collect directly from you may include, without limitation: Name, address, telephone number, email address, Login details, and password if you create a bd CREATIVE STUDIO account. By agreeing to our privacy policy terms, you commit to providing us with updated, complete, and accurate information necessary for providing our services.

You may provide us with this information through:

  • Creating a bd CREATIVE STUDIO account
  • Using our online ordering form
  • Live chat and contact us form.
  • Customer care emails and numbers
  • Event registration form or any other type of structures.
  • Requests for customer support and technical assistance
  • Your communications and dealings with us
  • Other information collection methods.


In case of linking your Facebook, Google, Twitter, or other social account information to bd CREATIVE STUDIO, we also collect the information available on these accounts, depending on your privacy settings and their privacy policies.

Information we collect automatically:

We collect other information about your interaction with the website through cookies and other third parties. This information varies, starting from your referral to our website, links you clicked, and how much time you spent surfing our website.

Cookies and similar technologies

Cookies are small text files that we send to your device ( Computer, Tablet, Mobile) when you visit our website for the first time. And when you revisit the website, the server retrieves the cookie to help you operate more efficiently because it remembers things such as login, language, font size, and other display preferences so you don’t have to enter them every time.

Types of Cookies we use

  • First party cookies
  • Analytics cookies
  • Third-party cookies

Information Our cookies collect

Our cookies will only collect and store the unique ID of a user as long as he’s logged in. This serves the purpose of enhancing the experience of the user throughout our website, bdcreativestudio.com, only. It mostly falls under the category of First-Party, Necessary & Performance cookies to provide a better experience for users while applying for our services, for example.

Why and how we are using cookies

Cookies help us maintain an excellent website performance and functionality, which enhances our visitors’ experience. They are only used for the stated purposes in the privacy statement and are never traded or discolored for other third parties unless this is a required step for our processes.

Cookies lifetime

A cookie lifetime is 24 hours. On our website, we use two different types of cookies.

Session cookies that will only stay on your device until you stop browsing and persistent cookies remain on your computer or mobile device until they expire or are deleted.

Cookies and security

Cookies are not viruses. They are plain-text files that are entirely safe and impose no threats on security as they can only be used to store information. It can not be self-executed or self- replicated. At bd CREATIVE STUDIO, we use cookies as a website memory to recognize our visitors and respond to their actions in a more personalized way.

How you can manage cookies

You can always delete the cookie file by following these instructions. However, we recommend keeping it for better usability on all of our websites.

Controls you have over your account

If you want to preview, edit, or delete the information we collected from you through our services, you can contact us directly through the following Contact Us form. If you have any complaints regarding the way we use and perceive your information, you may refer it to us directly through

[email protected]

How we use the collected information

  • We use the data collected to serve our clients and partners better and operate our business in a more customer-centric way. For instance, all the provided details about the projects are saved to help us identify which industries. Also, we tailor our website information architecture based on the information we gather from our visitors’ interaction to provide a better user experience and more accessibility.
  • We can use the contact information you provided to keep you updated with the latest news that falls within the range of your interest and offer tailored content.
  • We keep a record of all the communication between you and bd CREATIVE STUDIO to provide a better service in the future and a more personalized experience in the present time.
  • We may use the information you provided us with through your bd CREATIVE STUDIO account across our other platforms to identify you better. However, we will never use the information you provided for other purposes without your consent.
  • During our website development and enhancement process, we go through the analytics records and insights collected to check on the most critical parts of the website to our users and enhance the overall user experience.
  • Help us better understand your interests and needs, and improve the Services.

Information security

We do our best to keep your information stored in our database safe from unauthorized access or disclosure by:

  • Restricting access to this information to a limited number of our staff who are concerned with the project and in need of access.
  • Creating a two-step authentication method for your bd CREATIVE STUDIO account that you can activate directly from here.
  • Never sharing any of the information you provided with third parties, trade it, or use it in a spammy way.


bd CREATIVE STUDIO promises to commit to implementing all technical and organizational procedures required to keep its clients’ data of any service safe from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee 100% security, so we advise you to keep your password secure and notify us immediately of any unauthorized use of your account. Also, we are not responsible for any errors that yield from third parties or beyond our control.

Online analytics

To provide a better experience, we use third-party web analytics services (e.g., Google Analytics) to collect and analyze the information related to our website visitors’ interactions including, without limitations, evaluating the usage of our services, noting the third websites referring to our website and analyzing usage trends. The information collected by the third party of web analytics services as described in the cookies and similar technologies section.

We may use analytics services with our email to collect information including, without limitations:

  • Open rate.
  • Opt-in rate.
  • Click through rates on content.


This information allows us to measure the effectiveness of our marketing and communication efforts by understanding our client’s preferences.

When this policy applies

This policy applies to all of the services, tools, products, and resources offered by bd CREATIVE STUDIO.

How long we keep your information

bd CREATIVE STUDIO keeps personal information and data of clients for a period estimated to use this information for specific purposes. This information might be kept for a longer time in case of requesting time extension or for legal issues. Personal information and data shall be deleted by the end of the above-mentioned period or by an earlier request from the client.

Changes

bd CREATIVE STUDIO has the right at any time to review and improve the privacy policy and provide notification of any modifications in this section for you to periodically check it. We assume that your continued use of the service constitutes your acknowledgment of the modifications and your consent on the modified privacy policy. In case of material changes you shall be notified through the provided email address or by any means we perceive to be more appropriate. You are always welcome to contact us if you have any questions regarding the privacy policy or its modifications through:

Contact

 

Overview – Thanks for being our success partner!

bd CREATIVE STUDIO offers many services for businesses to help accelerate their activities. By requesting bd CREATIVE STUDIO services, using its tools and resources, you acknowledge and agree that you have read, understand, and fully accept to be bound to our terms of services and privacy policy. These terms and conditions govern the use of bd CREATIVE STUDIO services so kindly read the following lines of the agreement carefully and if you don’t agree with any of the listed terms you may choose not to proceed with your service request. In case you have any questions contact us for further clarification.

bd CREATIVE STUDIO services

bd CREATIVE STUDIO provides businesses with authentic digital solutions that include (business, branding, animation, advertising, type design, technology, development DevOps, interaction, product design). These services are designed to enable our clients to execute their ideas and turn them into reality through a tailored process that suits each project. We comply with an iteration mindset that requires producing versions of the project until we finally feel satisfied with the end result. And by the end of the project, we deliver all the open source files and the deliverables to our clients in case he/she needed to presume to work with another agency in the future.

Using our services

We provide our services in the boundaries pretermitted to us by law. We may suspend or stop providing our services to you if you don’t comply with our terms or policies or in case of discovering a misuse. Using our services, tools and resources don’t give you the ownership of the intellectual property rights over our services or the content you access. While providing our services, we may need to communicate with you through administrative messages, pop-ups, emails, and other forms of communication without the need for your confirmation.

Your bd CREATIVE STUDIO account

By requesting our services, you may need to create a bd CREATIVE STUDIO account to better monitor and communicate with us during the project execution period and to access the rest of our websites and products. Your bd CREATIVE STUDIO account may be created by you or assigned to you by one of our customer care agents. If it’s assigned to you, you’re required to reset the account setting (e.g. password and username) to secure your information. To protect your account, keep your account login information confidential and use a different password than the one you use with other platforms. In case of noticing unauthorized account access or activity you are not responsible for, kindly notify us immediately through [email protected] In this case, we may require you to provide us with certain information to be able to validate your identity and recover your account.

We have the right to assume that all the transactions and communications between you and us through your account are made by you in person, not another third party. bd CREATIVE STUDIO is not responsible for any damages, loss, or liability that may incur from someone else using your password or account either with or without your acknowledgment.

Eligibility

If you are using our services on behalf of your company, then you must be authorized to accept this agreement on behalf of the company you are representing. In case you have been suspended from using our services kindly don’t submit orders through any means of ordering available on or off the website.

Requesting a service

By requesting any of bd CREATIVE STUDIO services, you may be asked to provide certain information during the project review period including, without limitation, contact data, project details, budget, and proposed timeline. When providing your data, you need to make sure that your information is accurate, current, and complete. All the information collected is used by bd CREATIVE STUDIO to better determine the scale of operation and the needed services for the business. Everything you provide is fully protected by our privacy policy terms from unauthorized access or disclosure.

After reviewing the project, we maintain the whole right of accepting or rejecting the project. We may choose to clarify the reasons behind the rejection or not. However, our reasons for rejection may include:

  • The project business type and size ( whether too big or with no concrete value).
  • The budget set for the project execution.
  • The timeline, deadlines, and delivery dates of the project.
  • The required specifications of the project.
  • Having a culture, business, ethical or legal conflict with the project idea.


The project duration period starts counting from the date of the first payment transfer. As the first payment transfer marks the real commitment from your side towards the project execution.

Privacy

If you would like to know more about how we collect and use the data we collect from you, kindly check our Privacy Policy section.

Third-party external links and services

Our website may include external links to different websites and services which we don’t control, or own. We are not responsible for the availability of such links and resources and we don’t endorse it by any means. We also don’t hold any responsibility for the content, privacy policies, errors, or practices maintained by any or such of these websites. And by agreeing to our terms of service, you confirm that bd CREATIVE STUDIO shall not be responsible directly or indirectly for any damage caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

Termination and changes

In case of breaching our terms of service, we may use our right of terminating the service immediately and without prior notice and no legal liability. bd CREATIVE STUDIO has the right to periodically check, review, and edit the terms of service and provide notification of any modifications in the updates section or through an email. In case you don’t agree with the new modifications, kindly don’t request bd CREATIVE STUDIO services and raise a flag by contacting us. You are always welcome to talk if you have any questions regarding the privacy policy or its modifications through:

Contact

 

Web terms and conditions.

Overview

These are the Terms and Conditions on which bd CREATIVE STUDIO will carry out work for you. They will apply each time that you ask us to do work for you or carry out a Project. They set out our professional services and what you can expect from us. Please read them carefully.

Our Professional Services Schedule of Fees will be supplied in your quotation/estimate.

These Terms and Conditions are subject to change without notice and may be superseded.

1. Engagement

You may engage us to carry out a Project for you by:

(a) Accepting a Quote in writing; or

(b) Giving us written, or emailed authorization to commence a Project.

Unless we notify you otherwise, we will accept that engagement subject to these terms and conditions. The Project will commence when we accept the engagement.

2. Quotes and estimates

(a) Is based on the Specifications, and is subject to change if the parties agree to amend the Specifications;

(b) is valid for a period of 6 days from the date we issue the Proposal unless otherwise agreed by bd CREATIVE STUDIO.

3. Services

(a) The Services that we provide to you may include some or all of the following:

  • Website consultancy and planning, as described in clause 9;
  • Website design, as described in clause 10;
  • Website development and uploading of content, as described in clause 11;
  • Website modification, as described in clause 12;
  • The provision of website Tools as described in clause 13;
  • Training, as described in clause 15;
  • Post-implementation warranty as described in clause 16;
  • Post-implementation support and maintenance, as described in clause 17;
  • Website hosting, as described in clause 18.


(b) You acknowledge that the website and other electronic services are subject to interruption or breakdown, and therefore:

  • The Services will not be error-free or uninterrupted; and
  • Your access to the website and the operation of the website will not be error-free or uninterrupted.

4. Hours of service

All support activity is carried out between 9:00 am – 5:00 pm (EDT), Monday to Friday, 9:00 am – 1:00 pm (EDT) Saturday excluding public holidays and office closures times for standard United States public holidays and the Christmas / New Year closure periods.

5. .is-normal and materials supplied by you

(a) You must supply to us all the required materials you want us to use in the Project, and all other content and materials we reasonably request (Client Content). Refer to 7b. Scheduling and Production; Or if you don’t have content, you can add a content writing request for your order which will be charged extra fees.

(b) You must supply all Client Content in the following digital formats/methods:

  • Text/Copy: Microsoft Word or Rich Text (Clearly labeled and in correct order);
  • Tables: Microsoft Excel (Clearly labeled and in correct order);
  • Images: High resolution where possible (JPEG, PNG files);
  • Logos: Vector format (Illustrator EPS/AI);
  • Diagrams/Maps: Vector format (AI) or (JPEG files);
  • If required, access to your current website and database via ftp and/or CMS/Hosting Control Panel login;
  • Brand Style guidelines (if applicable).

 

(c) We may charge Additional Costs if the Client Content is not provided in the appropriate format set out in this clause.

(d) You warrant that the materials or content you provide to us, or that are provided to us on your behalf, will not:

  • Breach any rights (including Intellectual Property Rights or Moral Rights) of any third party; or
  • Compromise the security or operation of our computer systems, through a virus or otherwise


(e) You indemnify and agree to keep bd CREATIVE STUDIO, its directors, officers, and employees indemnified, against all loss arising out of the breach of any rights (including Intellectual Property Rights and Moral Rights) of any third party in connection with materials or content that you supply to us, or that are supplied to us on your behalf.

6. Your approval

(a) Your approval will be required for the following items that we deliver to you (Approval Item):

  • The project brief;
  • The project/site/app map;
  • The project design concept;
  • The project design concept;
  • The completed project including uploaded content; and
  • Any other item for which we request your appr

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